hibajee bd Terms and Conditions

1 Introduction and Eligibility

These terms and conditions ("Terms") apply to the hibajee bd platform and all services connected to it. By registering on the site or starting to use any service, you are considered to have automatically accepted these Terms. If you disagree with any part of these Terms, you are asked to stop using the site.

hibajee bd's services are only for those who are legally permitted to take part in online gaming and betting. All users must be at least 21 years of age.

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2 Account Registration and Management

2.1 Registration Eligibility

To open an account, the applicant must be at least 21 years old and must register on their own behalf. Opening an account on behalf of someone else or under a fictional identity is strictly prohibited.

2.2 One Account Rule

Each person may operate only one account. If the same person opens multiple accounts, hibajee bd reserves the right to close all accounts and forfeit any related bonuses or winnings.

2.3 Accuracy of Information

All information provided at the time of registration must be true, accurate and up to date. hibajee bd reserves the right to close accounts and withhold payments if false or misleading information is provided.

2.4 Login Credential Security

It is your responsibility to keep your username and password completely confidential. hibajee bd will not be liable for any loss resulting from sharing this information with others. Report any unauthorised access to the support team immediately.

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3 Deposits and Withdrawals

3.1 Deposit Methods and Limits

Deposits at hibajee bd can be made via bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳200. When making a deposit, enter the correct amount and reference number — hibajee bd is not responsible for delays caused by incorrect information.

3.2 Withdrawal Methods and Timeframes

Withdrawal requests can be made via bKash, Nagad, Rocket and Upay. The minimum withdrawal amount is ৳500. Processing normally takes 30 minutes to 3 hours, though it may take a little longer if verification is required.

3.3 Withdrawal Conditions

• The account must have a sufficient balance.
• Funds from bonuses cannot be withdrawn until the applicable wagering requirements have been met.
• Withdrawals may be held if account verification has not been completed.
• Withdrawal details must match the name registered on the account.

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4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New users will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw the bonus amount, you must wager 25 times the bonus. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, and the wagering requirement will be ৳1,500 × 25 = ৳37,500.

4.2 General Bonus Terms

• An account can receive the welcome bonus only once.
• Withdrawing the cash balance after a bonus has been credited may result in the bonus being cancelled.
• If unusual betting patterns aimed at earning bonuses are detected, the bonus will be forfeited.
• hibajee bd reserves the right to change or discontinue bonus offers at any time.

4.3 VIP Program

hibajee bd's VIP program has three tiers: Bronze, Silver and Gold. Each tier offers weekly cashback — up to 0.5% for Bronze, up to 1.0% for Silver and up to 1.5% for Gold. Cashback is calculated based on net losses for the week. For example: a Silver member with a net loss of ৳20,000 in a week will receive ৳20,000 × 1.0% = ৳200 cashback. VIP tier upgrades are based on regular gaming activity.

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5 User Conduct and Prohibited Activities

5.1 Permitted Use

hibajee bd's services are for personal entertainment and lawful gaming only. Using the account or platform for any commercial, professional or unauthorised activity is strictly prohibited.

5.2 Prohibited Actions

• Operating multiple accounts or helping others to do so.
• Dishonestly exploiting any system vulnerability or technical error.
• Attempting to access another user's account.
• Being involved in match fixing or any form of fraud.
• Creating artificial betting patterns to circumvent bonus terms.
• Using bots or automated software against the platform.

Violating these prohibitions will result in immediate account closure and forfeiture of all related balances and winnings.

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6 Gaming Rules and Betting Terms

6.1 Game Outcomes

All game outcomes are determined by a random number generator (RNG) or a live dealer. RTP information displayed on hibajee bd is taken from the relevant game developer's statistics and reflects a long-term average — individual game results will naturally differ from this.

6.2 Betting Limits

Each game and market has its own minimum and maximum betting limits, which are clearly shown in the game interface. Bets outside these limits will not be accepted.

6.3 Technical Issues

If an ongoing game is interrupted due to a lost internet connection, power failure or device problem, the outcome of that specific game session will be determined from server logs. hibajee bd's server records will be considered final.

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7 Privacy and Personal Data

How your personal data is collected, stored and used is explained in detail in our Privacy Policy, which is also considered part of these Terms. hibajee bd does not sell your data to third parties.

hibajee bd may request a national identity card or equivalent document for account verification. This process is carried out for the user's own security.

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8 Responsible Gaming

hibajee bd takes responsible gaming very seriously. We believe gaming is for entertainment — not for creating financial pressure. Detailed guidance, self-exclusion options and support information on this topic are available on the Responsible Gaming page.

• Set deposit or session limits for yourself.
• Never treat gaming as a source of income.
• If you feel you are struggling to control your gaming, seek help — talk to us on live chat.

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9 Support and Contact

hibajee bd's support team is available seven days a week, 24 hours a day via live chat and email in both Bengali and English. For any questions about the Terms, contact the support team directly. For general questions, you can check our FAQ page — it has detailed answers on most common topics.

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10 Changes to Terms and Severability

hibajee bd reserves the right to change these Terms at any time. A notice will be posted on the site before changes take effect. Continuing to use the site after a change means you have accepted the updated Terms.

If any term is found to be legally unenforceable, the remaining terms will stay intact. Choosing not to enforce any part of the Terms does not constitute a waiver of that term.

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11 Limitation of Liability

hibajee bd is not liable for losses caused by technical errors, third-party service disruptions or issues with the user's own device or connection. Services may be temporarily unavailable during platform maintenance — advance notice will be given where possible.

hibajee bd does not provide compensation for money won or lost through gaming, as the outcome of every game is entirely random.

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12 Account Closure and Suspension

You can close your own account at any time by notifying the support team. hibajee bd may also suspend or close an account for the following reasons:

• A serious breach of these Terms.
• Evidence of fraud or dishonest activity.
• Operating multiple accounts.
• Failure to complete account verification or providing false information.

If conditions are met after an account is closed, the balance will be returned, but bonuses or forfeited funds will not be refunded.