Your Privacy Is Our Priority

This privacy policy applies to all members using the hibajee bd platform. From the moment you visit our website, create an account, or use any of our services, your information is processed under this policy. We place the highest importance on your privacy and are committed to full transparency at every stage of data collection.

hibajee bd is an online gaming and sports betting platform operated for users in Bangladesh. To understand the full terms of our service, it is important to read the Terms and Conditions page, as the privacy policy and terms operate together.

hibajee bd collects the following types of information:

2.1 Registration and Account Information

• Full name, date of birth, and gender
• Mobile number and email address
• Username used for login
• Government-issued identity document details provided for identity verification (where applicable)

2.2 Financial Transaction Information

When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, the transaction date, amount, and mobile wallet number are recorded in our system. We do not store full account PINs or passwords.

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Session duration and pages visited
• Cookies and similar tracking data

2.4 Gaming Activity Information

Your betting history, win/loss records, bonus claim and usage history, and login duration are automatically stored in our system.

hibajee bd uses your information for the following purposes:

3.1 Account Management and Verification

We use registration information to confirm your identity, keep your account active, and prevent unauthorised access. Age verification ensures that only individuals aged 21 and above can use the service.

3.2 Financial Transaction Processing

Transaction records are used to process deposits and withdrawals securely and to resolve any financial disputes.

3.3 Service Improvement

By analysing your usage patterns, we improve the platform experience. Information about which game categories are most popular and when server load is highest helps us with technical development.

3.4 Responsible Gaming Support

By analysing your gaming activity, hibajee bd can identify unusual patterns and take precautionary action when needed. Read the Responsible Gaming page for more details — it explains the self-control and support options available.

3.5 Communication and Support

We use your mobile number and email to resolve issues, send bonus-related information, and notify you of important platform changes.

Cookies and similar technologies are used on the hibajee bd website. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are necessary to maintain login sessions, ensure security, and run core platform functions. Without them, the site does not work properly.

4.2 Analytical Cookies

Analytical cookies are used to collect information about how many users visit each section of the site, how long they stay, and what issues they encounter, in order to improve the service. This information is analysed in aggregate, not at an individual level.

4.3 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some site features to stop working.

hibajee bd never sells your personal information. However, necessary information may be shared with third parties in the limited situations below:

5.1 Payment Processors

Only the information required to complete a transaction is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay. Each provider has its own privacy policy that applies to their services.

5.2 Game Providers

Game studios including Pragmatic Play, PG Soft, JILI, and Evolution receive minimal technical data to operate games. This information is used solely for game operation.

5.3 Legal Obligations

hibajee bd is required to provide information when legally necessary or upon a valid request from a competent authority. Only the minimum required information is provided in such cases.

5.4 Security Partners

Limited technical data is shared with specialist security service providers for fraud detection and account protection. These partners are contractually bound to meet our security standards.

hibajee bd has adopted several technical and organisational measures to keep your information secure:

• All data transfers are carried out through SSL (Secure Sockets Layer) encryption
• Passwords are never stored directly — advanced hashing methods are used
• Server access is restricted to authorised staff only
• Regular security audits and monitoring are conducted
• Data backups are stored in a secure environment
• Suspicious activity is automatically detected and blocked

However, transmitting information over the internet is not entirely without risk. We take all reasonable precautions, but no one can guarantee 100% security. It is your responsibility to keep your account password confidential and to log out after using an unfamiliar device.

hibajee bd does not retain information beyond what is necessary. General guidelines are provided below:

7.1 Active Account Data

All information is retained for as long as your account remains active. This data is necessary for service delivery and security.

7.2 After Account Closure

After an account is closed, financial transaction records may be retained for a set period due to legal obligations. Personal information is deleted or securely anonymised as soon as reasonably possible.

7.3 Cookie Data

Session cookies are deleted when the browser is closed. Persistent cookies are automatically deleted at the end of their defined lifespan.

If you have an account with hibajee bd, you have the following rights:

8.1 Right to Access Your Data

You can contact our support team to find out what information we hold about you. We will provide the information within a reasonable timeframe.

8.2 Right to Correct Your Data

If your name, mobile number, or any other information is incorrect, you can request a correction. Keeping your information accurate is also important for your account's security.

8.3 Right to Close Your Account

You can request to close your account at any time. Any pending withdrawals must be completed before the account is closed. Once closed, the data deletion process is governed by Section 7.

8.4 Opt Out of Marketing Communications

You can request to stop receiving promotional messages. However, transaction and security-related messages will continue as part of the service.

hibajee bd strictly follows a 21+ age policy. Minors are strictly prohibited from opening an account on this platform.

The date of birth provided at registration is verified. If an account is found to indicate an age below 18, it is closed immediately. If someone opens an account using a false date of birth and this is later identified, that account and all its transactions will be considered void.

We never knowingly collect information from minors. If you believe a minor is using our platform, please notify our support team.

hibajee bd may review and revise this privacy policy as needed. When changes are made, the update date at the top of the page will change.

For significant changes, registered users will be notified via their mobile number or account inbox. Continued use of the platform after a revised policy is published will be taken as acceptance of the changes.

For more details about other terms of our service and user rights and responsibilities, you can visit the About Us page.

Data may travel outside Bangladesh through hibajee bd's server infrastructure and data exchanges with certain game providers. In such cases, we ensure that:

• Data is transferred only for the purposes necessary to provide the service
• Third parties follow internationally recognised data protection standards
• All transfers are secured through SSL encryption
• Only the minimum necessary data is transferred

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team is available seven days a week, 24 hours a day, in both Bengali and English.